Driver Training Resources for Rural Transit Managers

Multi-Topic Resources:

• National RTAP's "2 The Point Training" Cards (including the following topics):
• ADA and Sensitivity
• Bloodborne Pathogens
• Customer Service
• Defensive Driving
• Distracted Driving
• Drugs and Alcohol
• Emergency Management
• Passenger Safety
• Transporting Non-Ambulatory Passengers
• National RTAP's Applying Good Business Practices: Hiring, Training and Evaluating Employees Technical Brief
• Federal Motor Carrier Safety Administration's (FMCSA's) Commercial Motor Vehicle Driving Tips include:
• Failure to Buckle Up
• Too Fast for Conditions
• Unfamiliar Roadway
• Inadequate Surveillance
• Driver Fatigue
• Driver Distraction
• Following Too Closely
• Inadequate Evasive Action
• National Transit Institute's Operator Courses include:
• Assault Awareness and Prevention for Transit Operators
• Violence in the Transit Workplace - Prevention, Response and Recovery
• National RTAP's Mobile Driver Training Simulators Technical Brief 

Bloodborne Pathogens:

• National RTAP's Bloodborne Pathogens Topic Guide (contains additional links to numerous resources)
• National RTAP's Bloodborne Pathogens 2 the Point Training Card

Customer Service:

• National RTAP's Customer Driven Service: Your Keys to Providing Exceptional Customer Experiences in Transit: Instructor's Training Module | Learner's Guide
• National RTAP's Problem Passengers: Managing Difficult Passengers & Situations: Facilitator's Guide | Learner’s Guide

Distracted Driving:

• Distracted Driving in America (national poll commissioned by insurance and advocates for highway and auto safety)
• FMCSA Distracted Driving web page
• FMCSA "No Texting" rule fact sheet (for commercial motor vehicle operators) 
• CDC/NIOSH Distracted Driving at Work web page
• National RTAP's Distracted Driving Topic Guide 

Federal Motor Carrier Safety Administration Entry-Level Training Requirements for Interstate CDL Drivers:

• National RTAP Entry-Level Driver Training Requirements Handout 
• FMCSA Entry-Level Driver Training (ELDT) Registry webpage
• FMCSA Entry-Level Driver Training (ELDT) Regulations webpage
• 49 CFR Part 380, Subpart E and Amendment (reserved)
• 49 CFR Part 380, Subpart F and Amendment (Entry-Level Driver Training Requirements on or after February 7, 2022)

Passenger Assistance and Sensitivity:

• National RTAP's ADA Driver Training
• National RTAP's ADA and Sensitivity 2 the Point Training Card
• National RTAP's Transporting Non-Ambulatory Passengers 2 the Point Training Card
• National RTAP's Wheelchair Securement Topic Guide 
• National RTAP's eLearning system (includes wheelchair securement and lift training videos from equipment manufacturers, such as Braun, QStraint, and Ricon)

Pre-Trip Inspection:

• National RTAP's Passenger Safety 2 the Point Training Card

Wellness/Fitness for Duty:

• National RTAP's Healthy Habits Technical Brief

Updated 3/15/2024